Privacy policy

We respect and scrupulously protect your privacy. We value the trust you place in us and we assure you that all data you communicate to us shall be processed with the greatest care and the greatest discretion.

The processing of personal data concerning this application is subject to Belgian law in force (law of 8 December 1992 on the protection of privacy in relation to the processing of personal data, modified by the law of 11 December 1998 transposing Directive 94/46/EC of 24 October 1995 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and the free movement of this data in accordance with Directive 2002/58/EC of 12 July 2002).

Personal data that you supply us with as part of the LATE TRAIN application, namely:

as well as the following information which we collect during your visit, namely:

These data shall be stored in our files and used to process your registration with LATE TRAIN, to provide you with the service or information requested, to give you information concerning the train which you are in, to e-mail our newsletter to you, and to inform you about our activities.

These data shall also be used to send new products and services to you and with a view to appropriate direct marketing operations specifically by e-mail sent as part of a mailshot.

In this case, you are asked to issue your prior consent for this purpose when you register (“opt-in”).

You can decide to refuse mailshot e-mails at any time. To do this, you can change your choice at any time by requesting to do so at the address below.

In accordance with the relevant statutory provisions, the personal data that we collect as part of the LATE TRAIN application concerning you can be accessed by or communicated to our partners to check your capacity of affiliate when this entitles you to preferential benefits as part of the all-round service offered.

Only authorised individuals can access the personal data contained in our files, whether for explicitly appointed recipients or “authorised third parties” competent to receive them on an ad hoc basis and with justification (e.g. the police, the tax authorities).

If you wish to respond to one of the practices described above or if you have any questions concerning our privacy policy, you can contact Universite of Namur, Complexity and Networks group,

You can access your personal data at no cost in order to make amendments, delete it or change your choices concerning direct marketing by browsing the following URL:

You can withdraw your consent to receive electronic business communications at any time via the information contact page:

As part of our service provision, we may need to inform you of, for example, changes to the service in question or address administrative messages to you. These notifications are considered to be a part of the service and your LATE TRAIN account.

The head of data processing is the University of Namur, Complexity and Networks group, Additional information concerning privacy protection can be obtained from the public registry held by the Commission for the Protection of Privacy, Rue de la Presse 35, 1000 Brussels, Belgium, tel.: +32 (0)2 274 48 00,